Inquiries

Inquiries and Consultations Regarding Sustainability, and Reports and Consultations Regarding Human Rights

We accept inquiries and consultations regarding the Sapporo Group's sustainability initiatives.

  • Depending on the content of your inquiry, the relevant department will respond. Please review the following and fill in as much detail as possible.

This inquiry contact also accepts reports/consultations regarding human-rights violations in the Group's business activities

  • The relevant department may contact you to confirm the facts. If you have any requests regarding the investigation or any matters, etc., we should note, please let us know.
  • Reports and consultations regarding human rights can be made anonymously. However, if the information you provide is insufficient, we may not be able to confirm the facts and to respond appropriately. Please provide information in as much detail as possible.
  • For your consultation with this inquiry contact, SAPPORO HOLDINGS LTD. and relevant Sapporo Group companies will proceed with fact-finding/investigation under thorough information management and respond in an appropriate manner. No consultation with this inquiry contact will result in any disadvantageous treatment for the consulter or any business partner.

Please be advised that we are unable to respond to any request for information on our products, services, etc., or introduction e-mails.

For any consultations/inquiries other than the above, please contact the customer service office of the relevant Sapporo Group company.

Notes of Attention

  • We will strictly manage personal information provided by whistleblowers/consulters at SAPPORO HOLDINGS LTD. and use the information only to respond to the whistleblowers/consulters. We will not disclose/provide the information to any third party other than Sapporo Group companies and their outsourcing contractors without the consent of the whistleblower/consulter. (This does not apply to cases where we are required by any law, regulation, etc., to disclose such information.)
    *Sapporo Group: https://www.sapporoholdings.jp/en/company/group/
  • Information provided by whistleblowers/consulters will be jointly used at Sapporo Group companies and response to inquiries may be given by a Sapporo Group company. Please refer to "Handling of Personal Information" for more detail.
    *Handling of Personal Information: Privacy Policy|Sapporo Holdings
  • Regarding your reports/consultations, we may contact you to confirm the situation in detail. In addition, please be advised that it may take a certain amount of time to respond because of investigation, etc., on the content of your report/consultation.
  • Please be advised that we may not be able to respond if the content of your report/consultation is not in line with the purpose of this inquiry contact or if it is deemed to be for an unintended purpose.
  • It is strictly prohibited to reproduce or use for secondary purposes any part or all of the responses from SAPPORO HOLDINGS LTD. and Sapporo Group companies.

TO CONTACT US

In order for us to reply, please be sure to fill in the fields marked with (*) below in the "Questionnaire."

  • - First Name
  • - Last Name
  • - Questionnaire *
  • - e-mail *
  • - Address
  • - Phone Number
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